Advanced Course 7: Cross-Functional Communication


Approximate Duration: 2 hours

Cross-Functional Communication

Welcome to
Cross-Functional Communication. This course is dedicated to exploring core principles of effective communication in today's complex industrial environment.

In industrial planning, silence between departments is expensive. Clear communication costs time upfront but saves months of rework, prevents safety incidents, and turns potential conflicts into collaborative solutions.
- John Crager, Subject Matter Expert

Effective communication is essential for maintaining efficient plant operations in today’s industrial landscape. Whether coordinating between departments, addressing stakeholder concerns, or implementing new processes, understanding communication fundamentals ensures that information flows smoothly when it is needed most. This course is designed specifically for planners, project managers, and other professionals who interact with communication pathways but are not communication specialists.

This program consists of four core components:

  1. Laying the Foundation - Communication Fundamentals: Cross-functional communication strategies and their impact on planning and execution for more effective collaboration.

  2. Understanding Structural Elements -  The Planning Ecosystem: Team roles, relationships, and their impact on communication strategies for enhanced project coordination.

  3. Managing Structural Integrity - Conflict Resolution: Strategies for managing competing priorities and maintaining effective communication in cross-functional teams for sustained project success.

  4. Maintenance and Growth – Integration: Strategies for developing integrated communication workflows, managing change, and sustaining collaboration for continuous improvement in planning systems.


This course provides the knowledge and tools you need to communicate effectively in your professional role through practical scenarios, interactive exercises, and real-world examples. The focus is on practical application, helping you develop skills you can use immediately in your daily work.



When you are ready to begin, click on the first lesson below or purchase with the green button above.

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